Standard shipping within the continental United States and Canada is via FedEx Ground service, and is charged at our cost. Shipping within the US typically costs between $50 (east coast) and $120 (west coast) per box. One shipping box can hold one MondoTrap or one diffuser, one or two 2' by 4' MiniTraps, or up to four MicroTraps. Other box combinations are listed below. Larger orders go by truck for about 3/4 what FedEx charges.
Because the boxes are large FedEx charges the same per box regardless of what it contains or how much it weighs. We'll gladly determine the exact shipping cost for any products before you buy if you'd like. Or go to www.fedex.com and calculate the shipping yourself using our factory's Zip code 06492.
If you're located within driving distance of our factory in Wallingford, Connecticut you are welcome to pick up your order in person after placing your order by telephone. However, when paying for traps by check, the check must have cleared before you can pick up your order. When orders are picked up in person we are also obligated to charge Connecticut sales tax which is currently 6.35 percent. But for customers in neighboring states, sales tax is generally less than shipping would cost.
Single box sizes and weights are as follows. When shipping 2x2 MiniTraps and Stands we bundle boxes together if possible to ship them as one box. This is reflected in the table below. Top
EXPORT INFORMATION: For international shipments, except to Canada, the Harmonized code for all RealTraps products is 6806.9000.10 and the description is "Acoustic boards and pads." For Canada (only) the Harmonized code is 6806.9090.10 with the same description. Top
IMPORTANT NOTICE FOR OUR CANADIAN CUSTOMERS: You are responsible for all duties and VAT charges. If you do not pay these we are billed by FedEx, and in turn we have to charge you. All of our products qualify for NAFTA, which saves you the 6 percent import tariff. We include this certificate with your order automatically. When we use FedEx, they add a small brokerage fee. For larger orders we use a logistics company and you'll need to hire your own broker. Livingston is well-known and can handle this for you. The cost of brokerage depends on the value of the products, and starts around $40 US. Please note that brokerage fees and duties are not refundable in the event you later return a product.
RealTraps gladly ships to anywhere in the world. Air freight shipping is expensive, but not excessive to most locations. Depending on the number of products purchased you can expect shipping to add between 30 and 100 percent to the cost of the products. For example, sending four MiniTraps by air to England costs about $200 per trap delivered to your door. For larger quantities the cost per trap is lower. Very large orders can be sent by boat for less still, but that's practical only for large orders of at least 30 pieces. Boat shipping to most locations also takes four to six weeks.
Duty charges in the EU countries average 5 to 9 percent, and VAT may be additional. For example, the UK charges 4% for duty plus 17.5% for VAT. Of course, you'd pay VAT anyway even for local goods, so the only premium is the much lower import duty. For VAT charges in your country see THIS page at Wikipedia.
Some typical foreign shipping prices are shown below (US Dollars). These are subject to change due to fluctuating fuel prices. We'll be glad to get an exact quote if you send us an email. Please include the number of traps you want of each type, and your full address including postal code.
The table below shows the prices for all of our products. Each product is priced individually. Quantity discounts apply to puchases of ten or more products in any combination. So, for example, buying six MiniTraps plus four MicroTraps qualifies for the 10+ discount on both.
Note that RealTraps Stands and Wall Stands are sold at close to our cost and are not discounted, and do not count toward the quantity discount pricing.
All absorber products are available in either Standard and HF types for the same price, and Diffusers can be ordered in either Far and Near styles for the same price.
Orders usually ship within 10 to 14 business days. However, when the RealTraps factory is busy, orders can take up to two or three weeks to process. Please do not wait until the last minute to place your order!
RealTraps products are sold direct by the manufacturer to keep your cost as low as possible. To order, simply call us toll-free at 866-732-5872, or send us an email. Ordering by phone is preferred, especially if you have questions about which products are appropriate for you, how many are needed, or where to install them. We are glad to advise you on quantity, style (standard or HF), and placement.
If you must order by email please include your full name as it appears on the credit card, shipping address (not a P.O. Box) with Zip code, your daytime phone number, and which products you want - how many, color, and normal or HF types. We also need your credit card number with expiration date and CVV2 security code*, and these can be sent to us using a secure encryption program we developed. When you email your order to us, please include all of the information except your credit card details. We will reply with instructions for sending your card information securely. Top
* The credit card security code is an additional 3-digit number on the back of the card, near your signature.
Very important: We need the address your credit card bill is sent to if different from your shipping address. If the address is the same please confirm that too. We cannot ship to an address different from your credit card billing address unless the alternate address is on file with your credit card company. If you want us to ship to a different address, please call your credit card company and ask them to add that address as an alternate. It takes only a few moments to add an alternate address, and this protects you as well as us.
We accept Master Card, VISA, and Discover credit cards, checks by mail, and of course cash. If you send us a check by mail, please allow 5-10 business days for clearance, or send a certified cashier's check to avoid the delay. All orders must be paid in full before they can be shipped or picked up. We do not accept open purchase orders, though you may reference a purchase order with your payment. We are also glad to send you a Pro Forma invoice ahead of time if needed. Top
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